Mercury Cash Status Page
Identified - We are currently investigating an issue related to the gas fees in ETH, our nodes are returning 0 as gas fee which means random transactions are getting broadcasted with low gwei. This issue is reported in https://github.com/ethereum/go-ethereum/issues/23000 we are working with our team and our provider team to get this issue resolved ASAP. This issue will still happen until a fix is not released by Go Ethereum team.
Jun 8, 12:28 EDT
Identified - We have identified an issue with Mercury Gate refunds, at this time we don't have an ETA for this fix to be applied in the system soon, if you need to refund a transaction, please contact us for further instructions.
May 24, 06:09 EDT

About This Site

Welcome to the Mercury Cash status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Customer Support Operational
90 days ago
100.0 % uptime
Today
Cash API ? Operational
90 days ago
100.0 % uptime
Today
Cash Website ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Sign Up ? Operational
90 days ago
100.0 % uptime
Today
KYC Verification ? Operational
90 days ago
100.0 % uptime
Today
SMS Verification ? Operational
90 days ago
100.0 % uptime
Today
Gate Core Operational
90 days ago
100.0 % uptime
Today
Gate Checkout ? Operational
90 days ago
100.0 % uptime
Today
Gate API ? Operational
90 days ago
100.0 % uptime
Today
Gate Website ? Operational
90 days ago
100.0 % uptime
Today
Digital Currencies Operational
90 days ago
100.0 % uptime
Today
Cryptocurrency Purchases ? Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
Android App ? Operational
90 days ago
100.0 % uptime
Today
iOS Application ? Operational
90 days ago
100.0 % uptime
Today
Gate POS ? Operational
90 days ago
100.0 % uptime
Today
Payment Methods Operational
90 days ago
100.0 % uptime
Today
WIRE - Bank Transfers ? Operational
90 days ago
100.0 % uptime
Today
SEPA Payments Operational
90 days ago
100.0 % uptime
Today
Nodes Degraded Performance
90 days ago
99.96 % uptime
Today
Bitcoin Network ? Operational
90 days ago
100.0 % uptime
Today
Ethereum Network ? Degraded Performance
90 days ago
100.0 % uptime
Today
Dash Network ? Operational
90 days ago
99.9 % uptime
Today
SMS, Latin America Operational
SMS, APAC Operational
Twilio SMS, Europe Operational
Twilio SMS, Middle East & Africa Operational
Twilio SMS Operational
Twilio REST API Operational
DigitalOcean FRA1 Operational
DigitalOcean DNS Operational
DigitalOcean Kubernetes Operational
DigitalOcean Spaces Operational
DigitalOcean Networking Operational
DigitalOcean Managed Databases Operational
DigitalOcean Load Balancers Operational
DigitalOcean Droplets Operational
DigitalOcean Container Registry Operational
DigitalOcean API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 12, 2021

No incidents reported today.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

Unresolved incident: Issues with ETH Gas Fees.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021

No incidents reported.

May 30, 2021

No incidents reported.

May 29, 2021

No incidents reported.