Mercury Cash Status Page
Update - We have implemented a hotfix and we see everything operational at our end, we will continue to monitor to ensure everything is working as expected.
Aug 16, 11:09 EDT
Update - While monitoring the issue we detected that it's recurring, our team is investigating and looking for additional solutions to be applied.
Aug 16, 02:17 EDT
Update - We are continuing to monitor for any further issues.
Aug 13, 04:42 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 11, 01:48 EDT
Update - We continue working on a fix for this issue. We will keep you posted once a fix is implemented.
Aug 10, 18:26 EDT
Identified - Our team has identified issues with the synchronization of our nodes, we are working to have a fix soon in the meantime some transactions can take longer to be received or transferred away Mercury Cash
Aug 10, 15:28 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 12:29 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 4, 11:51 EDT
Investigating - We have detected an issue related to Incoming ETH Transactions that are not being detected by our system, we are working to provide a fix to this issue. We apologize for any inconvenience caused.
Aug 3, 03:36 EDT
Identified - We have identified an issue with Mercury Gate refunds, at this time we don't have an ETA for this fix to be applied in the system soon, if you need to refund a transaction, please contact us for further instructions.
May 24, 06:09 EDT

About This Site

Welcome to the Mercury Cash status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Customer Support Operational
90 days ago
100.0 % uptime
Today
Cash API ? Operational
90 days ago
100.0 % uptime
Today
Cash Website ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Sign Up ? Operational
90 days ago
100.0 % uptime
Today
KYC Verification ? Operational
90 days ago
100.0 % uptime
Today
SMS Verification ? Operational
90 days ago
100.0 % uptime
Today
Gate Core Operational
90 days ago
100.0 % uptime
Today
Gate Checkout ? Operational
90 days ago
100.0 % uptime
Today
Gate API ? Operational
90 days ago
100.0 % uptime
Today
Gate Website ? Operational
90 days ago
100.0 % uptime
Today
Digital Currencies Operational
90 days ago
100.0 % uptime
Today
Cryptocurrency Purchases ? Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
Android App ? Operational
90 days ago
100.0 % uptime
Today
iOS Application ? Operational
90 days ago
100.0 % uptime
Today
Gate POS ? Operational
90 days ago
100.0 % uptime
Today
Payment Methods Operational
90 days ago
100.0 % uptime
Today
WIRE - Bank Transfers ? Operational
90 days ago
100.0 % uptime
Today
SEPA Payments Operational
90 days ago
100.0 % uptime
Today
Nodes Operational
90 days ago
100.0 % uptime
Today
Bitcoin Network ? Operational
90 days ago
100.0 % uptime
Today
Ethereum Network ? Operational
90 days ago
100.0 % uptime
Today
Dash Network ? Operational
90 days ago
100.0 % uptime
Today
SMS, Latin America Operational
SMS, APAC Operational
Twilio SMS, Europe Operational
Twilio SMS, Middle East & Africa Operational
Twilio SMS Operational
Twilio REST API Operational
DigitalOcean FRA1 Operational
DigitalOcean DNS Operational
DigitalOcean Kubernetes Operational
DigitalOcean Spaces Operational
DigitalOcean Networking Operational
DigitalOcean Managed Databases Operational
DigitalOcean Load Balancers Operational
DigitalOcean Droplets Operational
DigitalOcean Container Registry Operational
DigitalOcean API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 28, 2021

No incidents reported today.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.