Mercury Cash Deploy V2.1
Scheduled Maintenance Report for Mercury Cash
Postmortem

EN:

Dear clients,

The Mercury Cash 2.1 release is still in progress of deep analysis from the issues that raised on Monday when we tried to perform it. The team is still working without rest to overcome this issues to reschedule a release date.

We will keep you informed about a date as soon the situation gets clear from our side.

Thank you for your understanding

ES:

Estimados clientes,

El lanzamiento de Mercury Cash 2.1 todavía está en progreso de un análisis profundo a los problemas que surgieron el lunes cuando intentamos realizarlo. El equipo sigue trabajando sin descanso para superar estos problemas y reprogramar una fecha de lanzamiento.

Les mantendremos informados sobre una fecha tan pronto como la situación se aclare de nuestro lado.

Muchas gracias por su comprensión.

Posted Jun 18, 2020 - 03:53 EDT

Completed
Update: The deployment of version 2.1 was cancelled based on inconsistencies found in the migration of the database on the new modeling of business entities and individuals users, we will work on the fixes we need to implement and next round for deployment will be on Wednesday June 17, 2020. Thank you for your support and understanding.
Posted Jun 15, 2020 - 22:23 EDT
Update
Update: We are still working on quality tests for the new sign up and business entities migration procedure, at the moment we are still operational with our current version. These tests are required to ensure correct functionality. We will keep you posted if there's any new update.
Posted Jun 15, 2020 - 10:35 EDT
Update
Update: We are currently preparing and performing quality tests before releasing this new version, at the moment all sites and apps are running normally, once we have a potential launch window we will notify.
Posted Jun 15, 2020 - 08:42 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 15, 2020 - 00:01 EDT
Scheduled
Mercury Cash 2.1 is about to be released, we will start this maintenance and deployment that could take 24 hours or more. Our team will do the best to do this in less time to avoid your regular operations are not affected. We will be releasing a press release with the new features that will come in this new version. Thank you for your understanding.
Posted Jun 11, 2020 - 13:17 EDT
This scheduled maintenance affected: Mobile (Android App, iOS Application), Nodes (Bitcoin Network, Ethereum Network, Dash Network), Website (Login, Sign Up, KYC Verification, SMS Verification), API, Website, ID Verification, Digital Currencies, Customer Support, Cryptocurrency Purchases, iOS Mobile App (iOS Mobile App), and Payment Methods (WIRE - Bank Transfers, SEPA Payments).